Plan Ownership
A Kinforge Family subscription is owned by the billing provider that originally created or currently manages the plan. Depending on the family's purchase history, that provider may be Stripe on web, the App Store on iPhone, or Google Play on Android.
Because providers manage subscriptions differently, the place where a family upgrades, restores, renews, or cancels may depend on that provider.
Renewals, Cancellation, and Restores
Paid plans may renew automatically according to the billing provider's rules unless the family cancels through the correct provider before renewal.
Restore and claim flows help reconnect an existing paid subscription to the correct family account when billing ownership already exists.
- Web-managed subscriptions are handled through the web billing flow and provider portal
- App Store subscriptions are managed through Apple subscription controls and restore flows
- Google Play subscriptions are managed through Google Play purchase and restore flows
- Feature access and limits may change if a subscription lapses, is refunded, or cannot be verified
Trials, Limits, and Premium Boundaries
Kinforge Family may offer a starter experience, trial access, or premium-only features. Feature availability depends on the household's current entitlement state and provider verification.
The app may continue to show plan information, upgrade messaging, and current provider status even when a purchase must be managed elsewhere.
Contact
Billing questions can be sent to support@kinforge.app. When contacting support, include the household email address and the billing provider shown in Settings if available.